What participants say about our programmes



Advancing the Ombudsman’s Impact – Roles, Services, Performance

“The training was the best I’ve had to date.  Highly encourage all offices to utilize.”

MR LUMUMBA TUCKER

OFFICE OF THE OMBUDSMAN OF BERMUDA

Improving the Back Office – Personal Effectiveness for Support and Supervisory Staff

“I will like to apply most of this programme into my activities, and see if I can come for another training programme and also recommend GMSI to friends.  Here I met Professor Victor Ayeni who has taken this programme intensively; an excellent teacher who has an ability to make you see things from the way you could never have thought of.”

MS ASMAU GOGO SANI

ROYAL BUSINESS CONCEPTS, ABUJA, NIGERIA

Enhancing Effectiveness – Improving Leadership and Governance

“Overall the programme could be summarised in one word, professional.”

MR EDWARD HAUANGA

MR EDWARD HAUANGA, HEAD OF DEFENCE CIVIL TRAINING DIVISION, MINISTRY OF DEFENCE, NAMIBIA

Ombudsman Deputies – Optimising Performance for Institutional Excellence

“This programme was excellent. The facilitator, Victor Ayeni, is confident and displays a wealth of knowledge and I have learnt so much from him. This programme is also excellent as it is tailored specifically for you/your country.  You actually leave with real solutions – not just theories and hand-outs.”

MS SHIVONNE WHITE

CONSTITUTION & COMMISSION SECRETARIAT, BRADES, MONTSERRAT

Integrity in Government

“The programme was indeed refreshing, with insight on what to do to improve the performance of our organisation.”

MS THATO MASILOANE

DEPUTY PRINCIPAL SECRETARY, OFFICE OF THE PRIME MINISTER, LESOTHO

Developing Capacity for Implementation of the MDGs in Nigeria

I am scoring this as outstanding. The lecturer presented E-Governance in a manner I have never seen it presented. Considering that I have attended a course in E-Government, etc before, this is the first time I am getting a good grip on it.”

MRS O. A. ADEWUNMI

OFFICE OF THE HEAD OF THE CIVIL SERVICE OF THE FEDERATION, ABUJA, NIGERIA

First International Ombud Expo, Abuja, Nigeria, October 2019

“…our participation was positive as it allowed for the exchange of experience with Ombudsmen from other countries and their representatives.  Personally, the experience enriched my knowledge of the role of the Ombudsman institutions and their interconnection with government bodies for rapid resolution of citizens’ problems.”

HON. ANTÓNIA FLORBELA DE JESUS ROCHA ARAÚJO

DEPUTY OMBUDSMAN OF ANGOLA

Agents and Catalysts: Advancing Gender Equality in Governance and Development

“Very fruitful course. Will go a long way towards changing the poor situation of women in out society.”

PASTOR I. ANYANWU

DIRECTOR OF ADMINISTRATION, RIVERS STATE GOVERNMENT, NIGERIA

Public Protector South Africa – Strategy Review

“Facilitation, interaction and overall arrangement was beautiful.”

MR C. MOTAN

OFFICE OF THE PUBLIC PROTECTOR OF SOUTH AFRICA

Enhancing Performance – Building Capacity for Public Sector Transformation

“I appreciate the warm reception, friendly atmosphere and particularly the facilitators’ humbleness.”

MR A. BADAMASI

DEPUTY DIRECTOR, STATE HOUSE, ABUJA, NIGERIA