What participants say about our programmes



First International Ombud Expo, Abuja, Nigeria, October 2019

“The event was highly educative to our institution as it enabled the exchange of ideas and experience with other participating institutions. Our institution benefited a lot in terms of learning the best practices from other participants, and some of these ideas are being implemented already to enhance our effectiveness and visibility.”

HON CAROLINE Z. SOKONI

PUBLIC PROTECTOR OF ZAMBIA

Developing the Specialty Ombud Office – Roles, Services, Performance

“It was awesome and value for money programme.  Prof Ayeni and Adv Makumbi added insight and experience.”

MS NTOMBIKAYISE Q. MDLULI-JACHA

HEAD OF COMMUNICATION, OFFICE OF THE SOUTH AFRICAN MILITARY OMBUD

Improving the Back Office – Personal Effectiveness for Support and Supervisory Staff

“Thank you for the training session.  I’ve found them very interesting and useful, very well delivered.  Victor Ayeni was a very inspiring and excellent at getting the information and knowledge across. Overall the course was excellent.”

MS LAUREEN NAOMI BRAMBLE

CONSTITUTION AND COMMISSION’S SECRETARIAT, GOVERNMENT OF MONTSERRAT

Engaging Clients and Stakeholders – Enhancing Ombudsman Accountability, Reporting and External Relations

“The training was an eye opener on the small things that are not noticeable which could have an impact on the organisation.”

MR VELILE JONAS

OFFICE OF THE SOUTH AFRICAN MILITARY OMBUD

Advanced Ombudsman Practice – Enhancing Roles and Organisational Performance

“The training programme has been a wonderful eye opener to handling ombudsman matters.”

MR SAMSON KITUTU

INSPECTORATE OF GOVERNMENT OF UGANDA

Leading Transformation – Modernising the Public Service

“Deep appreciation to the Head of Civil Service of the Federation who arranged this programme and GMSI for a wonderful presentation.”

MR ALBERT C. EDOGA

HEAD OF THE CIVIL SERVICE, ENUGU STATE, NIGERIA

Managing at the Top – Study Programme for Permanent Secretaries, Chief Executives and Heads of Public Organisations

“Great! It was a time well spent and I think each presenter brought valuable aspects to the table.”

MS ROSEMARY TYRRELL

PERMANENT SECRETARY, CABINET OFFICE, BERMUDA

UNODC Mentorship on Corruption Prevention, Abuja, Nigeria

“It was great getting to meet you and your humorous personality. Off course it was a great pleasure and fun listening to you give lectures. I wish you all the best in your life’s endeavours. Thank you sir.”

HADJA HAUWA GARABA

INDEPENDENT CORRUPT PRACTICES AND OTHER RELATED OFFENCES COMMISSION (ICPC) NIGERIA

Public Protector South Africa – Strategy Review

“Facilitation, interaction and overall arrangement was beautiful.”

MR C. MOTAN

OFFICE OF THE PUBLIC PROTECTOR OF SOUTH AFRICA

Advancing the Ombudsman’s Impact – Roles, Services, Performance

“The programme was excellent, well needed and well timed.  The content was extremely relevant and useful relevant and useful.  Dr Ayeni’s teaching style and critical appraisal was exactly what the office needed.”

MS AQUILAH FLEMING

OFFICE OF THE OMBUDSMAN OF BERMUDA

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