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Welcome

Governance and Management Services International (GMSI) is a UK-based international training and consultancy firm dedicated to advancing the quality of public sector governance and management in developing countries and transitional democracies.

Our core business is to facilitate access to international best practices, deliver cutting edge ideas, and assist governments, organisations and leaders to translate innovative solutions into concrete results and benefits. We are committed to making leading ideas and effective capabilities accessible to leaders and managers in the developing world.

GMSI’s operating motto is Facilitating Excellence, reflecting our abiding conviction that governments, organisations and leaders in developing countries and transitional democracies can indeed attain outstanding levels of excellence, if they are properly assisted through the right mix of training, advice and implementation support.

From our London Office in idyllic south side of the River Thames, we work through an international network of advisers, experts and associates in over 50 countries, enabling us to respond promptly and effectively to the diverse needs of clients anywhere in the world.

GMSI is accredited by the British Accreditation Council for Independent, Further and Higher Education (BAC).

Services

PERSONALISED SERVICES

The hallmark of GMSI's services is the provision of personalised support for top leaders and strategic managers with the overriding objective of equipping them the knowledge and competencies they require to make a genuine and lasting difference in their roles

TRAINING

GMSI offers open, bespoke and tailored training courses and programmes dedicated to the needs and realities of developing countries and transitional democracies.

CONSULTANCY

Supported by our international network of associates and experts, GMSI is uniquely equipped to provide a wide range of short and long term consultancy services in governance and management.

OMBUDSMAN AND OVERSIGHT

GMSI offers a comprehensive portfolio of advisory and training services on all aspects of contemporary ombudsman and related oversight institutions.

OMBUDS WOMEN GALLERY

Women have contributed immensely towards the development and impact of ombudsman and related oversight institutions across the globe. View here the pictorial compendium of women leaders in ombudsman and oversight institutions, past and present, from across the world.

VIEW

Testimonials

Creating the effective Ombudsman – Strategies, Performance, Best Practices

“This is a training programme that every ombudsman should do if they want to make an impact.”

HON BAKARY K SANYANG

OMBUDSMAN OF THE GAMBIA

ASCON Senior Executive Management Programme

“The programme was very satisfactory and well conducted”

MAJOR GENERAL B O OLOGUNDUDU

NIGERIAN ARMY

Managing at the Top – Study Programme for Permanent Secretaries, Chief Executives and Heads of Public Organisations

“Great! It was a time well spent and I think each presenter brought valuable aspects to the table.”

MS ROSEMARY TYRRELL

PERMANENT SECRETARY, CABINET OFFICE, BERMUDA

Leading Oversight Institutions – Executive Study Programme for Heads of Ombudsman, Human Rights and Related Institutions

“A small professionalized and intensive learning event that sharpened my knowledge and skills and provided me with huge confidence in doing my job effectively.”

MS AMABEL ORRACA-NDIAYE

OMBUDSMAN AND MEDIATOR, AFRICAN DEVELOPMENT BANK, COTE D’IVOIRE

Making Aid Work – Managing Donor Programmes and Projects

“Excellent and very well put together training. Well delivered within a short time.”

DR JOSEPHINE CHUKWURAH

DIRECTOR, NATIONAL TUBERCULOSIS AND LEPROSY CONTROL PROGRAMME, FEDERAL MINISTRY OF HEALTH, NIGERIA

White collar Crime – Detection, Investigation, Prevention

“Well organised with helpful staff at GMSI. All the best for the future.”

MR ANDREW SEA

SENIOR INVESTIGATOR, OMBUDSMAN COMMISSION OF PAPUA NEW GUINEA

Managing Public Finance – Implementing International Best Practice

“GMSI course contents are outstanding and excellently designed to assist developing countries to imbibe international best practices which are key to development”

MR RAPHAEL OLUNDU

STAFF OFFICER, NIGERIAN AIR FORCE, NIGERIA

UNODC Mentorship on Corruption Prevention, Abuja, Nigeria

“Thank you so much dear Prof. Ayeni. It was nice meeting you in the workshop in Abuja. I admire your intellectual depth and resourcefulness. Am proud to know you and please do not hesitate to do more to help our institutions improve on their service delivery for our progress.”

MR IME OBOT

DIRECTOR, CODE OF CONDUCT BUREAU (CCB), NIGERIA

First International Ombud Expo, Abuja, Nigeria, October 2019

“Our organisation came out highly impressed…. the first ever International Ombudsman Expo was a huge success, an immense learning platform, and an excellent awareness-raising event on the work of the modern ombudsman. The tireless effort of the host and organisers, and in particular Professor Ayeni who conceived and provided the lead, is greatly appreciated”

HON. MARTHA CHIZUMA

OMBUDSMAN OF MALAWI

Leading Oversight Institutions – Executive Study Programme for Heads of Ombudsman, Human Rights and Related Institutions

“I take this opportunity to thank you and your team for the Programme… The engagements were insightful and the conversations, especially with experiences also from my colleague from Botswana, enriching. In fact, we agreed to continue some of the ideas through a benchmarking visit in the coming months.”

ADVOCATE BUSISIWE MKHWEBANE

PUBLIC PROTECTOR OF SOUTH AFRICA

Modernising Public Service Management

“A well organised, hands-on and participatory approach. Small-sized and targeted. Highly productive.”

MR EUGENE OTUONYE, Q. C.

CHAIRMAN, PUBLIC SERVICE COMMISSION, TURKS AND CAICOS ISLANDS

Facilitating Governance – Legislative Principles, Procedures and Practices

“The personalised approach to the programme is a good one as it targets specific needs of individuals and generates solutions.”

MS JUDITH JEFFERS-BAKER

CLERK OF THE LEGISLATIVE ASSEMBLY, GOVERNMENT OF MONTSERRAT

Managing at the Top – Study Programme for Permanent Secretaries, Chief Executives and Heads of Public Organisations

“The programme was educative, interactive and thought provoking. Most of the issues that have been dealt with are in line with what I really want to see happen in my organisation… exposed to a lot of management strategies which will further enhance my capacity as a top manager.”

ALHAJI MAMBANYICK NJIE

PERMANENT SECRETARY, GAMBIA CIVIL SERVICE, BANJUL

10th Biennial Caribbean Ombudsman Association (CAROA) Training – Advancing the Ombudsman’s Impact

“Very practical and knowledgeable session. Extensive useful examples and opportunity to exchange experiences.”

MS ALLISON AUDAIN-MILLER

OMBUDSMAN OF GRENADA

Leading Oversight Institutions – Executive Study Programme for Heads of Ombudsman, Human Rights and Related Institutions

“This is an exceptionally good programme that every new Ombudsman coming to the office needs to undertake as a matter of urgency. Excellent programme and logistics. Grateful for the time spent with GMSI and the hospitality. There should be a follow-up after a year or two to assess the implementation of the proposed actions.”

HON AUGUSTINE MAKGONATSOTLHE

OMBUDSMAN OF BOTSWANA