What participants say about our programmes
Doing Ombudsman Investigations – Developing Effective Complaints Handling
MR JOSEPH WHITTAL
Hiring the Best – Selecting and Interviewing in the Public Sector
“Training met expectations, facilitators very informative and engaging. They also encouraged issues and solutions to be discussed.”
MS NOELLA WEEKES
Supporting Leadership – Enhancing the Role of Personal Assistants, Confidential Secretaries, and Senior Support Staff
“The ability of the resource person, Prof Ayeni – to effectively communicate to the level of the audience is highly commendable. The programme was a huge success.”
MRS GETRUDE UKOANAM
Public Protector South Africa – Strategy Review
“Facilitation, interaction and overall arrangement was beautiful.”
MR C. MOTAN
Ombudsman Deputies – Optimising Performance for Institutional Excellence
“This programme was excellent. The facilitator, Victor Ayeni, is confident and displays a wealth of knowledge and I have learnt so much from him. This programme is also excellent as it is tailored specifically for you/your country. You actually leave with real solutions – not just theories and hand-outs.”
MS SHIVONNE WHITE
First International Ombud Expo, Abuja, Nigeria, October 2019
“For the first time, the world saw different Ombud types and their operations gathered under one roof… (And) the women in this sector have been given the rightful place in the history of the Ombud institution… I have to appreciate Prof. Victor Ayeni of the GSMI who brought this vision and proposed that the Chief Ombudsman of Nigeria should be the host of the first ever International Ombud Expo. Prof Ayeni, I later discovered had shown keen interest in the development of the Nigerian Ombudsman institution for many years just as he has to the Ombud institution globally.”
HON. CHILLE WAGNER IGBAWUA
Leading Transformation – Modernising the Public Service
“This is a progressive and desirable programme that needs to be continued periodically so that the Public Services would be kept abreast of worldwide, generally accepted practices.”
ALHAJI IBRAHIM KUNO
UNODC Mentorship on Corruption Prevention, Abuja, Nigeria
“Prof, thanks…. It has been such a great pleasure meeting and working with you. You have no doubt deepened my knowledge. I thank you most especially for the excellent work done for our working group.”
MR OKECHUKWU NWADINOBI
Advancing the Ombudsman’s Impact – Roles, Services, Performance
“The programme was timely and very beneficial. It will go a long way in helping me to improve on my work process. Thank you.”
MR STEVEN KALETE
Advancing the Ombudsman’s Impact – Roles, Services, Performance
“The programme was excellent, well needed and well timed. The content was extremely relevant and useful relevant and useful. Dr Ayeni’s teaching style and critical appraisal was exactly what the office needed.”
MS AQUILAH FLEMING
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