What participants say about our programmes



Creating the effective Ombudsman – Strategies, Performance, Best Practices

“This is a training programme that every ombudsman should do if they want to make an impact.”

HON BAKARY K SANYANG

OMBUDSMAN OF THE GAMBIA

Advanced Ombudsman Programme – Managing and Delivering Ombudsman Services Better

“The whole programme was well organised. I appreciate the personal touch GMSI had put into ensuring that the learning environment was conducive, not to mention the study tours, which were very educative and refreshing.”

MR VICTOR SIULANDA

INVESTIGATOR, COMMISSION FOR INVESTIGATIONS, ZAMBIA

Facilitating Governance – Legislative Principles, Procedures and Practices

“The personalised approach to the programme is a good one as it targets specific needs of individuals and generates solutions.”

MS JUDITH JEFFERS-BAKER

CLERK OF THE LEGISLATIVE ASSEMBLY, GOVERNMENT OF MONTSERRAT

Advancing the Ombudsman’s Impact – Roles, Services, Performance

“It all now makes sense. God bless you GMSI!”

MS VICTORIA DUDU LEINAENG

OFFICE OF THE OMBUDSMAN OF BOTSWANA

Making Aid Work – Managing Donor Programmes and Projects

“Excellent and very well put together training. Well delivered within a short time.”

DR JOSEPHINE CHUKWURAH

DIRECTOR, NATIONAL TUBERCULOSIS AND LEPROSY CONTROL PROGRAMME, FEDERAL MINISTRY OF HEALTH, NIGERIA

UNODC Mentorship on Corruption Prevention, Abuja, Nigeria

“Your stay with us was very impactful and educative especially on Corruption prevention matters. Thank you sir for sharing your wealth knowledge with us, we are most grateful.”

MS NAURETU SULEIMAN

CODE OF CONDUCT TRIBUNAL (CCT), NIGERIA

Advancing the Ombudsman’s Impact – Roles, Services, Performance

“I am grateful that I came. On day one, it was a bit unsettling as the facilitator was very brutal in getting us on board.   By day two, I was now on board and could see where we were going.  I’m grateful that I came to this training.”

MS MATSHIDISO D BOKOLE

EXECUTIVE DIRECTOR, OFFICE OF THE OMBUDSMAN OF BOTSWANA

Leading Oversight Institutions – Executive Study Programme for Heads of Ombudsman, Human Rights and Related Institutions

“This is an exceptionally good programme that every new Ombudsman coming to the office needs to undertake as a matter of urgency.  Excellent programme and logistics.  Grateful for the time spent with GMSI and the hospitality.  There should be a follow-up after a year or two to assess the implementation of the proposed actions.”

HON AUGUSTINE MAKGONATSOTLHE

OMBUDSMAN OF BOTSWANA

10th Biennial Caribbean Ombudsman Association (CAROA) Training – Advancing the Ombudsman’s Impact

“Very applicable and understandable. Practical to implement.”

MR JULIAN DANIEL

COMPLAINTS COMMISSION COMMISSIONER, MONTSERRAT

Government in Business – Governance and Oversight of State-owned Enterprises

“Overall the course was very good.  Great customer service and facilitators were professional and friendly.  Great hospitality.”

MS ANTA TAAL

MINISTRY OF FINANCE, BANJUL, THE GAMBIA